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[May. 13th, 2008|11:34 pm]

lexmeg
[Tags|, ]
[Current Location |dropped eyes]
[Current Mood | pensive]
[Current Music |you're my waterloo-ooo]

Acquainted with the Night
Robert Frost

I have been one acquainted with the night.
I have walked out in rain -- and back in rain.
I have outwalked the furthest city light.

I have looked down the saddest city lane.
I have passed by the watchman on his beat
And dropped my eyes, unwilling to explain.

I have stood still and stopped the sound of feet
When far away an interrupted cry
Came over houses from another street,

But not to call me back or say good-bye;
And further still at an unearthly height,
O luminary clock against the sky

Proclaimed the time was neither wrong nor right.
I have been one acquainted with the night.
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[May. 13th, 2008|02:53 pm]

customers_suck

[idiosyncracy]
I'm in ur Netflix, inspektin yer DVDs!


In the past week, I've seen:

--DVD sleeves with sand in them. (???)
--Two DVDs that were so coated in something that they were stuck to the inside of their respective sleeves. One had to be scrapped because said crap was not able to be removed so that the DVD would even have a chance of playing again. (!!!)
--A DVD that looked like it had been burned, chewed on around the edge by some wild animal, and then split in half long ways between layers (so that it was like 2 DVDs were in the sleeve.


I can't even begin to imagine the shit some people put rental DVDs through.
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Wow, feeling entitled much? [May. 13th, 2008|02:08 pm]

customers_suck

[dreamstrifer]

So, I was happily retrieving the mail just now, as I am currently awaiting important medical records. Now, some more backstory, my dad owns a bakery, and it is a small, privately owned business.  As we are not a major chain grocery store or anything of the sort, we can't have everything all the time. In fact, lately we've been running out of various items due to the insanely high cost of wheat and rye (yay commodities and ethanol). We can't afford to make the bigger batches and be left with a lot.

Anyway, in my mailbox, I was greeted with this lovely postcard of an unhappy customer who couldn't even be bothered to look up either our home address or the business address (available in any phonebook... or our receipts).

Verbatim:

If I come in for bread (early PM) on a Tuesday I expect to be able to buy all types of bread. You run a bakery!  [this was highlighted]

P.S. Otherwise, I'll go somewhere else.



Sigh. I can understand being disappointed in lack of bread. But thank you so much for the wonderful polite tone to the letter (lack of salutation and signature, etc.). I wish people would stop and think for a moment before making themselves sound like idiots. Gas prices are going through the roof, as are food costs. It's not like we have a magical oven where we can pour forth all kinds of breads (besdies, we only make three kinds of bread on Tuesdays, and we have about ten varieties).

We not only run a bakery, but we bake things too. And it's not as easy as people seem to think it is. We have to keep in mind the fact that FOOD PRICES SUCK AND SO DO INGREDIENT PRICES SO YOU'RE LUCKY WE'RE STILL IN BUSINESS. *headdesk*

Once again, I can understand going into a bakery and being upset about bread. But we open at 6 AM. We often run out of bread by 2 in the afternoon. We close at 5. We're not St. Louis Bread Company, we can't afford to throw away twenty loaves of bread.

 

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eh? [May. 13th, 2008|07:27 pm]

lexmeg
[Tags|, , , ]
[Current Location |2008]
[Current Mood |white city girl?]
[Current Music |the libertines - bucket shop]

oh dear god, the internet still exists!

*pokes head blearily up into interweb*

er. it's been a while. I don't quite understand what happened. I blame reality. it blows. and the housing market. that also blows. I may have gotten lost in topshop for about two years. that was sort of magnificent, but on reflection probably also blows.

jesus. well. I can't even remember how I drifted away. gosh, this might get reflective. I was having Troubles with a capital fucking T. Spent evenings listening to sigor ros and crying. that sort of thing. I sort of rediscovered nico t'other month and realised that it made me cry too, and I blame fucking medicine, and flat mates, and the housing market, and reality and topshop. in a love/hate way.

anyway, cheery times, cheery times. as rabbit says in the animals of you all know the wood ah let us bask in those days: "DON'T PANIC, DON'T PANIC!"

I may currently have that scrawled across the top of my lab book. not that I'm panicking at all. Also just realised I seem to have lost the ability to use capital letters a fair amount. Ah well, do not judge me. I'm a mess.

In better news, I have been lured back to the interwebs by that fantastic piece of (wo)man meat. You know the one. Barat. Carlos. and other generally girlicious names. I've had a great deal of fucking about to do this term, and I think instinct sort of kicked in and I ended up staring at these craaaazy (fucking brilliant) things called macros (always make me think of either metaphysics or cheese, them). And jesus, what a time.

But yeah. Hold on. I don't know that I had a point. Er. oh yeah, well, basically, I love the internet. I love livejournal. I'm dreadfully dreadfully sorry for not keeping in touch with all the lovely people I used to know on here. Don't worry/be very afraid - I'd very much like to speak to you all again. Feel a bit presumptuous really. But yeah. Hi, guys. Alright? muchos love.

So what the fuck have I been doing? God this is quite cathartic. Might make a list. Fucken' heart the shit out of lists.

1. aaaaaaaaaaarrrrrgggggggghhhhhhhh no say it ain't so! a fucken' intercalated BSc Med Sci? What the shit possessed you?

exactly. Exactly. Yes. Well. Here I stand, head in hand, scurrying about getting slightly in the way, beating up a load of enzymes and cytokines all in the name of SCIENCE. It's really quite magical, except the nature of my project was such that I had FUCK ALL to do for about 17 weeks - and you know how sometimes that's quite nice? this time it just felt all wrong and I stopped sleeping etc moan moan sad story. anyway. Yeah. so. Last three weeks are busy busy busy. Thesis due in a week on monday. Not written yet, as such. yeah. I feel the fear.

2. come closer come closer come closer come closer

omg dpt. I never really listened to them before, but bought tickets on a whim - let's face it, carlos up close is not something to say no to. and for fifteen squids? bargin. well, now I can't stop listening to b.u.r.m.a. because it's gorgeous and glorious and alright alright. I possibly still prefer most of legs 11 to anything carl'n'pete'n'john'n'mr. razzcocks? that right? have ever done (this is a lie. up the bracket all the way, dudes). but yeah. new dpt stuff sounds lovely. and i can't stop listening to this is where the truth begins. waaaah aaah aaaaoowwwwww. and all that jazz.

I'm sure I had something else to say there. meh. probably not.

3. Do you know, I think that's bloody well about it. So basically, I hated medicine, but worked damn hard at it (sort of, I mean I almost failed some third year exams because I couldn't stop reading war poetry and then crying but really enough of that). And didn't do anything else. Except an extra degree. sort of. Will have finished that completely in about 4 weeks. Fucken' hell. I'll get a life one of these days, damnit.

and with that in mind, i'm off to watch how to look good naked. if it's on. is it on? who knows. I'm still shaking in fear from that episode where gok dementedly shrieked "DING DONG, I THINK I'VE TURNED."

what a dude.
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>:( [May. 13th, 2008|01:11 pm]

customers_suck

[theredwolf]
Again, dog groomer at a local bouncing red ball...

PEOPLE. The correct response when you walk into our salon, and I say "Hi!" is not "SNOWBALL" or "PETTERFLUFFERBUTT".

Okay. I get it, you're here to get your dog, but does it hurt to give me a few seconds of common decency? There is absolutely no need to just say your dogs name. I am NOT just a computer/dog fetcher!

..that's all. Its been bugging me for weeks now. :(
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x-posted from my journal [May. 13th, 2008|02:08 pm]

customers_suck

[mistressjennfer]
[Current Mood |aggravated]

Recap: Retail monkey for the store where you can expect great things.

A story from this weekend.


A woman went up to one of my co-workers and asked her to take a top off of one of the mannequins. It was one of the mannequins that had its arms in all weird poses, so my co-worker was trying to be careful and see if there was a way to maybe take the arms off or something, so as not to rip the top. The woman was getting impatient and bitchy, and kept yelling at her to just pull it off. The co-worker was trying to explain she didn’t want it to catch on one of the arms, and the woman just kept yelling, so finally, my co-worker yanked the thing off over the mannequin’s neck (ours don’t have heads). The woman turned to my co-worker and said, “There! Now you know how to get your children dressed in the morning!!”


WTF is wrong with people?? 
Link8 comments|Leave a comment

[May. 13th, 2008|01:29 pm]

customers_suck

[mooseydoom]
[Current Mood |so fucking glad I'm off today]

I don't know what it was about Sunday, but the maroons were out and about in full. We were also hit by a big storm that involved a good bit of hail and wind. After the storm had passed, I had a slightly weird but I suppose well-meaning fellow insist on showing me the "amazing" photos he had taken of the storm. All while a line of cars built up behind him in the DT. I kinda wanted to say, "Sir, I was at work when the storm happened FIVE SECONDS AGO, I saw it."

I CAN'T HEAR SHIT, CAP'N )

Witnessed suck from the gas station )
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Please do not be throwing things at me. [May. 14th, 2008|01:40 am]

customers_suck

[personalitylost]
I'm the phone/admin monkey at a digital repair store. We fix things :D


Customer walks in, carrying a Marantz Amp. As per usual I ask him if it's in warranty, it's not. I remind him we have a $55 quote fee, which comes off labour costs at the end of the repair. He nods as if he understands, and starts filling out our booking in form.

Then he stops, and looks at me: "Is this upfront?"

I answer yes, yes it is. The following is just not needed:

cut for language... )

Now, maybe I shouldn't have added the last part.. But gosh darnit I do not appreciate things being thrown at me.

I'm use to being told we're useless when we're waiting on parts to come in or are taking our time to repair something - but never before a customer has even fully booked in their repair.
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[May. 13th, 2008|12:06 pm]

customers_suck

[winterbymorning]
Dear customer,

No, we will not refund you a pair of jeans that :

(1) you do not have the receipt for
(2) you admit you bought two years ago
(3) we don't even carry that model anymore.

How could you possibly have looked surprised when I told you that wouldn't be happening?
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New Pictures [May. 13th, 2008|09:29 am]

woodparents

[drakenbyte]
Wow! Long time, no update!

No new babies to show this time, but I did take some pictures of Nightwish and Nolen with some of their new accessories and wanted to share. :3 Plus, where I usually take my pictures is in full bloom, and I thought they'd be really nice pictures!

First up, Nolen. Now, Nolen has a bit of a glue problem that I just haven't gotten around to getting fixed on top of his head. So when Hoggetowne came along, I wanted to show him off, but wanted to hide his little spot. Well, for some reason, I had this little black hobby cowboy hat. And it fit on his head perfectly! So, I put a little heart on it and off we went. Then, one lady at a booth with lots of feathers took the end of a small peacock feather and stuck it in his hat. He's very happy with it now!

In the bush

Looking up

Being cute

Next up, Nightwish! Now, when I was at Megaplex, I met some amazingly nice people, and one of them did chain mail! And since I had been planning on getting some done up for Nightwish for a while, I got him to make me some for her. You should check him at at his Etsy shop, he can do some great custom chain mail for your babies. :D

Frozen Forge

Shot 1

Shot 2

Shot 3
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Because losing your business is obviously going to make the store fall to the ground. [May. 13th, 2008|09:22 am]

customers_suck

[tied_in_lace]
This isn't really a suck, it's more of a WTF? because I got five of them yesterday.

I work as a cashier at a medium-sized, local grocery store. We're a pretty diverse place: we have regular stuff, organic stuff, and a rather impressive soup/salad/chicken wing/pizza/prepared foods/hot sandwich bar alongside our bakery and deli. The hot bars are $5.99/lb., mix and match, aside from pizza and sandwiches which are priced individually.


To repeat: I just scan your groceries. I don't price them! And by the way, signature verification is for YOUR protection. If you want to have your identity stolen, that's fine by me.
Link51 comments|Leave a comment

From where quality comes first... [May. 13th, 2008|05:39 am]

customers_suck

[netquiddler]
[Current Location |kcus sremotsuc (a magic spell?)]
[Current Music |If you know it, sing along!]

The stories you are about to read are true. The groceries have been changed to protect their expiration dates.

This is the city, Malaga, New Jersey. I carry a nametag.

It was Monday, May 12, 2008. It was rainy in Malaga. We were working the day watch out of the front end. My partner is Kestrel, Queen of Poles. The boss is Genie with the Light Brown Hair. My name's Thursday; I'm a cashier.

Guard your women and children well, send these bastards back to Hell, we’ll teach them the ways of war, they won’t come here anymore… )

Well you walk into a restaurant, strung out from the road… and you feel the eyes upon you as you're shakin' off the cold… you pretend it doesn't bother you but you just want to explode… )

No more pie now… no more crème brûlée… lay off the gravy… and soufflé… no French fri-yi-yies now… no ice cream parfait… Mister cheese nacho… stay away… )

Y donde màs no cabe un alma allì se mete a darse caña poseido por el ritmo ragatanga… )
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So you want me to do what, exactly? [May. 13th, 2008|03:58 am]

customers_suck

[mathwizard]
A couple days ago, a customer calls my store (I affectionately call it beebeedubbs for short) to let me know she was in earlier that day and had made a purchase of five antibacterial soaps, but that she only came home with four. Fine. She explains the cashier was having a little trouble - for this particular soap, none of the bottles had UPC stickers on them - but that she thought everything was okay. Being of sound mind, I tell her, "Just bring in your receipt and let us know which one you're missing so we can replace it." That's it.

This is when she gets the WTF award for the day: "I don't live close by; it's really inconvenient for me to come back."

So she didn't get her soap, but she doesn't want to come back in to get it, even though we're not asking for much on her end. What does she expect us to do? Shall I get in my car and drive one bottle of soap to whatever Godforsaken town she's living in that she can't come into the store?

What's worse is she continued to argue with me for a couple minutes that it would be so inconvenient for her to come in, even though I explained all we could do for her is if she brought back the receipt, we could replace the soap she is missing.
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Oh No You Didn't! [May. 13th, 2008|01:58 am]

customers_suck

[pradagirl]
Dear Passenger Seated In 6B,

I take it personally when you decide to take money out of my pocket. It's my money not yours. It started quite innocently when I was walking through the cabin selling headsets. She asked for one but said her money was in her bag in the overhead, I told her not worry about it, she could pay me later.

We make an announcement prior to starting the meal and beverage service. It was repeated four times that we only accept cash and exact change is greatly appreciated.

I'm at 6B and she asks for a Mediterranean Chicken Sandwich and a Chardonnay. I told her that would be $12.00 in addition to $5.00 she owes me for the headset. She says the money is in her bag in the overhead. I smile and tell her I'll just come back and get it later. I figure we have at least 4 more hours of flight time, it's not like she's going anywhere right?

So time passes and we start doing our second service. I'm at 6B again. I ask her if she has the money. She says "my money is in my bag in the overhead could you get it for me?" I'm not going to lie...I was pretty annoyed at this point. I cocked my head to side and gave her my best Stepford smile and said your welcome to retrieve your bag from the overhead ma'am once we move the cart. Smiled at the gentleman in 7A and said "would you like a beverage sir?"

After we completed the second service I went back up to 6B to collect the money. She hands me a credit card. I smile sweetly and reminded her that we only accept cash. I also reminded her of all the announcements we made saying blankity blank airlines accepts cash only. How can you mistake the two? She says she doesn't carry cash. Hmmm...what was all the talk about getting money out of her bag??

She then snickers and says I guess you're going to have to give it to me for free.
I explain to her that no...I will have to pay for her meal and headset out of my own pocket.
The food and the headsets are done through private vendors. They show up to meet the flight and you better have their money or proof that a headset malfunctioned or something was wrong with a meal.

When I explained to her that I would have to pay for her meal, she said "that's too bad." She was completely unapologetic so I just left it at that.

I told the captain about the situation and he decided to get a supervisor to meet the flight. When we landed she was greeted by a supervisor and was escorted to get the money. I'm sure she was probably embarrassed but I don't feel sorry for her.

Maybe next time she'll think twice about trying to scam.
Link51 comments|Leave a comment

[May. 13th, 2008|03:53 pm]

customers_suck

[gigglesqueak]
Yes, customers, I know that our till is a temperamental little bitch but is huffing, sighing and cursing really necessary on your part? especially the cursing, we're a family restaurant. The children don't need to hear that.
It has taken me all of five seconds to coax the damn till into liking me for the minute it takes to put in your purchases and really, if those five seconds are too long to wait why the hell are you in a restaurant that takes twenty minutes to get your food out to you?!
And please, I'm a human-being, insulting me in front of my face hurts my feelings.
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can you see me flipping you off? really? no? well then... [May. 13th, 2008|12:01 am]

customers_suck

[checkpointme]
Recap: Barista, bookstore filled with idiots.

I have a couple of sucks for you, one that comes with an awesome diagram! )

Annnd to cap this all off, a minor suck:
- People, I'm a person. Quite frankly, I'm a very nice person. I am considerate, I am empathetic, and I'm pretty freakin' cool. So when I ask you about how your day went, I'm usually sincere. So the following (true) things are not proper responses to "Hi! How are you?"
1) Where is your bathroom?
2) Why don't you take Starbucks gift cards?
3) I WANT A TALL DECAF MOCHA.
4) YOUR MACHINE IS TOO LOUD.
5) How are you?! (At least this person tried, though.)
6) HOW MUCH DOES COFFEE COST?
7) I want a large coffee room for cream and a tall caramel latte no whip skinny and could you get me a cupcake to go I want the brown cupcake not the vanilla cupcake.
8) Well, there's my Miss America!

FFS, people, tell me how you really feel.
Link41 comments|Leave a comment

Yeah....I'll get right on that. [May. 13th, 2008|12:14 am]

customers_suck

[braidedmane]
[Current Mood |amused]

I had the best voicemail message today.

"Hi, yes, this is Sally Jones*. Um, I'm calling, um, they gave me this card..um, a postcard, card...and the number on there isn't answering."

That was the whole thing. Not even a phone number so I could try and figure out what she was on about.


*Name changed, duh.
Link5 comments|Leave a comment

Busted [May. 12th, 2008|08:16 pm]

queereyeslash

[lararodriguez4]
[Current Mood |calm]

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Not you, too! [May. 12th, 2008|10:22 pm]

customers_suck

[dmentednva]
[Current Mood |disappointed]

Hey, I'm kinda new, so to fill you in on me: I work at the big orange box as a cashier, but have become a Returns Girl. (Why yes, I love pain. Why do you ask?)

Link14 comments|Leave a comment

I work for a loan company [May. 12th, 2008|10:30 pm]

customers_suck

[hermioneann]
[Current Mood |annoyed]

We are allowed to call our clients between 8am and 9pm. What time it is for them is determined by their phone #; the address does not matter. This is important.

Sir, we're terribly sorry you got woken up at 2 in the morning by a phone call about your loan. I can only imagine how annoying that can be. However, the way to solve this is not to scream at my poor coworker for calling you and then threaten to talk to a lawyer about our "harassing you." The proper way to deal with this is to change your phone number when you move from Washington DC to Hawaii. I truly doubt this is the first call you've gotten based on Eastern time when you're operation on Hawaiian time.
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